» business process optimization

Order up! Will Tablets Take Over Restaurants?

Posted on May 30, 2012 by Lane Jesseph Posted in Apps, Blog, Tablet Adoption, Utility





Brick-and-Mortar Goes Mobile: Tablets Improve Retail POS

Posted on May 9, 2012 by Sharon Love Posted in Mobility Strategy, Tablet Adoption, Utility





Until recently, the only point-of-sale (POS) option available to retail stores has been the classic register terminal, which remains fixed behind the counter, sometimes forcing long lines and testing customer patience. Not to mention, often the POS technology is often outdated before it’s even set up.

But all that’s changing. Tablets are transforming not only the way retailers process and track payments, but also how they fundamentally interact with their customers.

A recent survey by RIS News found that 32% of its respondents—brick-and-mortar retailers—will begin testing tablets in their stores this year. Even more compelling, 22% have already started testing and 6% currently have a tablet program fully approved and deployed. Joe Skorupa, editor-in-chief at RIS News, simply said this “research reveals that tablet adoption is no longer a question for retailers.” Read more

RELATED RESOURCE
Field Studies: How Tablets Are Transforming Sales & Service Organizations
Could tablets really help your organization improve productivity? This brief discusses real-world examples of how organizations are deploying these mobile devices outside the four walls of the office. Learn how tablets can help your customer service and field sales teams in particular interact more effectively with clients, close deals faster, and reduce administrative work.

From Factory Floor to Field Service: Why the Tablet Is Manufacturing’s Newest Tool

Posted on March 16, 2012 by Sachin Pathak Posted in Blog, Mobility Strategy, Tablet Adoption





 

adoption mobility strategy 2 blog Manufacturers that can make decisions on the fly have a distinct advantage. Immediate access to information can prevent production run delays on the shop floor, speed order delivery and inventory tracking in the warehouse, and prevent service technicians from having to call the service desk for assistance with complex products.

According to Pierfrancesco Manenti, an IDC analyst who was quoted in a Computerworld article on tablets in manufacturing the information access enabled by mobility is “not only relevant for people outside the company, but also for those inside the company who have information needs and are not tied to their desk, but are tied to their asset.” Read more

RELATED RESOURCE
Field Studies: How Tablets Are Transforming Sales & Service Organizations
Could tablets really help your organization improve productivity? This brief discusses real-world examples of how organizations are deploying these mobile devices outside the four walls of the office. Learn how tablets can help your customer service and field sales teams in particular interact more effectively with clients, close deals faster, and reduce administrative work.

Tablets for Creativity: Because You Never Know Where Inspiration Will Strike Next

Posted on December 8, 2011 by Lane Jesseph Posted in Apps, Consumerization





 consumerization apps

People who get paid to be creative have always broken the rules when it comes to workplace behavior. Ad writers and art directors play ping-pong in the office. Architects travel the world. Rock stars trash hotel rooms.

While it doesn’t always look like it, creative people are always working, playing with ideas in their minds and gaining inspiration from the sensory world around them. Read more

RELATED RESOURCE
Can the Tablet Optimize Your Mobile Workforce?
Gartner predicts that 80% of businesses will support a tablet-toting workforce by 2013. Are you ready? Get a better grasp of how your IT organization can empower knowledge workers, increase the efficiency of remote customer service teams, and enable field sales professionals to deepen customer relationships in this practical guide to tablets in the workplace.

5 Reasons Why Android Is a Better Tablet OS for Business

Posted on November 17, 2011 by Lane Jesseph Posted in Android, Connectivity, Mobility Strategy, Tablet Adoption





 

adoption mobility strategy 2 connectivity android 2

Today, Apple’s iOS and Google’s Android are the dominant operating systems in tablets. Predictions abound as to which one will come out ahead in the long run: Droid tablets are enjoying a surge these days, due in large part to their lower price tags, growing number of applications, and variety of available devices.

A recent Nielson survey of smartphone owners shows that 43 percent own an Android device; 28 percent have iPhones; 18 percent have BlackBerrys; and 11 percent have something else. Could the same thing happen with tablets? It wasn’t that long ago that the Apple iPad enjoyed a 95% market share, which is currently down to 67% according to Strategy Analytics.

Read more

RELATED RESOURCE
Top Tablet: A Buyer’s Guide to the Best Device for Your Enterprise
This buyer's guide is designed to help decision-makers understand the features and functions that a new breed of business-oriented tablets is bringing to the mobile workforce. Use this guide to determine what features are most important for your organization, so you can balance end-user needs with IT requirements for successful mobility deployment.

A Day in the Life of a Tablet-Toting Field Sales Representative

Posted on November 16, 2011 by Lane Jesseph Posted in Connectivity, Mobility Strategy, Tablet Adoption





adoption mobility strategy 2 connectivity
Client appointments. Cold calls. Information gathering. Unplanned emergencies. The only thing typical about a day in the life of a field sales representative is that there’s nothing typical about it. Variety is the spice of field sales, and being able to turn on a dime makes it an exciting career.

Tablets are helping field sales reps do even more in their already fast-paced days. All-day batteries, instant on functionality, and lightweight portability are among the features that are making the tablet form factor a handy supplement to a laptop.

Here’s a hypothetical, but not unreasonable, look at how a tablet has been incorporated into the daily life of a “typical” field sales rep. Read more

RELATED RESOURCE
Field Studies: How Tablets Are Transforming Sales & Service Organizations
Could tablets really help your organization improve productivity? This brief discusses real-world examples of how organizations are deploying these mobile devices outside the four walls of the office. Learn how tablets can help your customer service and field sales teams in particular interact more effectively with clients, close deals faster, and reduce administrative work.

Perfect Solution: Sun-Readable Tablet Screens For Field Service Workers

Posted on November 9, 2011 by Lane Jesseph Posted in Connectivity, Mobility Strategy, Tablet Adoption





adoption mobility strategy 2 connectivity

You’re all excited about giving your field service employees new tablet devices. The apps are in place to connect your mobile workers to your CRM and other backend systems, so they can provide better service, reduce errors, and submit invoices more efficiently. Everyone loves their new tablets…It’s going to be great!

Then you start getting complaints from the field, and realize you forgot a simple feature that can dramatically impact how your employees engage with essential corporate information: The sun-readable screen. Read more

RELATED RESOURCE
Field Studies: How Tablets Are Transforming Sales & Service Organizations
Could tablets really help your organization improve productivity? This brief discusses real-world examples of how organizations are deploying these mobile devices outside the four walls of the office. Learn how tablets can help your customer service and field sales teams in particular interact more effectively with clients, close deals faster, and reduce administrative work.
1 2   Next »