Until recently, the only point-of-sale (POS) option available to retail stores has been the classic register terminal, which remains fixed behind the counter, sometimes forcing long lines and testing customer patience. Not to mention, often the POS technology is often outdated before it’s even set up.
But all that’s changing. Tablets are transforming not only the way retailers process and track payments, but also how they fundamentally interact with their customers.
A recent survey by RIS News found that 32% of its respondents—brick-and-mortar retailers—will begin testing tablets in their stores this year. Even more compelling, 22% have already started testing and 6% currently have a tablet program fully approved and deployed. Joe Skorupa, editor-in-chief at RIS News, simply said this “research reveals that tablet adoption is no longer a question for retailers.” Read more
Could tablets really help your organization improve productivity? This brief discusses real-world examples of how organizations are deploying these mobile devices outside the four walls of the office. Learn how tablets can help your customer service and field sales teams in particular interact more effectively with clients, close deals faster, and reduce administrative work.